FAQ

At Jew Noodles Co Ltd, we are committed to providing high-quality products and excellent service. If you are not completely satisfied with your purchase, this Refund & Returns Policy explains your options.

1. Eligibility for Returns

  • Products must be returned within [insert number of days, e.g., 14 or 30 days] of delivery.

  • Items must be unused, unopened, and in their original packaging.

  • Proof of purchase (receipt or order confirmation) is required.

2. Non-Returnable Items

For health and safety reasons, the following items cannot be returned:

  • Opened or partially used food products

  • Perishable goods with a short shelf life

  • Discounted or clearance items marked as “final sale”

3. Refunds

  • Once we receive and inspect your return, we will notify you of the status of your refund.

  • Approved refunds will be processed to your original payment method within [X business days, e.g., 7–10 days].

  • Shipping fees are non-refundable (unless the return is due to our error or a defective product).

4. Exchanges

  • We only replace items if they are defective, damaged, or incorrect.

  • To request an exchange, please contact us at [Insert Email/Phone] before sending the product back.

5. Return Shipping

  • Customers are responsible for return shipping costs unless the product is defective or we shipped the wrong item.

  • We recommend using a trackable shipping service to ensure safe return delivery.

6. Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within [X days, e.g., 7 days] of delivery. We will arrange for a replacement or a full refund, including shipping costs.

7. How to Start a Return

To initiate a return, please contact us at:

Jew Noodles Co Ltd
📧 Email: info@jewnoodlescoltd.com
📍 Address: [Insert Return Address]
📞 Phone: [Insert Contact Number]